Services
Below is a list of services I can provide. This list is not exhaustive; it is just to give you a good idea of what I can do for you. Please get in touch for an informal chat to discuss your needs and how I can help.
Administration
- Email management
- Document preparation
- Calendar monitoring and scheduling
- Data entry
- Travel organisation and coordination
Customer Services
- Email and phone services
- Dealing with customer enquiries
- Customer order tracing
- Preparing mailing lists
- Public review services, e.g Trustpilot
Transcription
- Creating verbatim and clean transcriptions
- Subtitles for video and audio files
- Formatted transcript documents to your specifications
- Human transcription to ensure accuracy
Social Media
- Creating posts
- Monitoring inboxes
- Tracking performance
- Google profile management
Pricing
Price per hour
- My flat rate is £18 per hour
- This is what i charge for almost all my services, you pick and choose what you want me to do.
- My invoices will always be clear, and will never have any surprises.
- We will always agree on the amount of time to be spent before a task is taken on, and we will always communicate if it needs to go over. Again, this stops any nasty surprises
Transcription services
- Transcription services are charged differently, this is to make it clearer and fairer to you.
- I charge £1.40 per audio minute.
This includes formatted document to standard procedure. - Any additional requests, such as fully designed and decorated scripts will be quoted beforehand.
Retainer or packages
- I don’t have any fixed packages, as I don’t want to waste your money offering things you wouldn’t use
- However, if you would like to set up a regular set of services, then we can build a custom package to save you money.
- If you feel more comfortable knowing you will have support already booked in ahead of time, then you can set a monthly retainer, where you will get priority for services and communication.